Maintenance
Daily, 500 kg- & seasonal maintenance
Good maintenance not only improves the performance of your stove, but also keeps the equipment in good condition.
Discover in videos how to perform daily and 500 kg maintenance.
Daily maintenance
- Turn off the stove, unplug it from the electricity network and make sure the stove is cold.
- Open the big door, remove the crucible and empty the residues in the ash tray.
- Remove the ash tray and empty it in a non-flammable container or in your garden as fertilizer.
- Vacuum all parts of the hearth.
- Clean the crucible and every occlusion with a small brush or spatula.
- Clean the door and glass with dry or humid paper/cloth, with no corrosive product.
- Once the hearth is cleaned, put the ash tray, the crucible and the deflector back into their position.
Monthly maintenance / after 500 kg
- Turn off the stove, unplug it from the electricity network and make sure the stove is cold.
- Open the big door, remove the crucible and empty the residues in the ash tray.
- Remove the ash tray and empty it in a non-flammable container or in your garden as fertilizer.
- Remove the access trap at the bottom of the hearth and vacuum its inside and the plate before fixing it back with the wing screws.
- Remove the cast-iron plate to brush and vacuum the heat-exchangers.
- Put the cast-iron plate back into its position, making sure it is properly aligned with the pellet-feeding tube and the sides.
- Vacuum all parts of the hearth.
- Clean the crucible and every occlusion with a small brush or spatula.
- Clean the door and glass with dry or humid paper/cloth, with no corrosive product.
- Once the hearth is cleaned, put the ash tray, the crucible and the deflector back into their position.
- Remove and clean the residues in the T-part.
Seasonal maintenance
After each heating season, request a complete maintenance of your stove to an authorized professional in accordance with the current legislation. This person will have to carry out a complete cleaning and check the good functioning of the moving parts of the stove.
REMINDER : the seasonal/annual maintenance is compulsory for fire insurance.
7/7 Service
Sûti Service is available 7 days a week from September to March, on site or remotely.
Discover the Remote after-sale service thanks to the Sûti Smarphone application.
Frequently asked questions
Go to the Sûti FAQ page to find out the answers to the frequently asked questions about maintenance.